FAQ

We proudly offer military and senior discounts on all water damage restoration services  

Water can cause a laundry list of problems, especially when left untreated. Water can cause building materials to mold, break, and wear down faster. Once specific example is buckling on your hardwood floors. Or mold on your walls and floors.

We determine whether we are dealing with clean or dirty water. When dealing with a clean water loss we assess building materials and decide what can be salvaged and what must be removed (i.e. flooring and drywall.) Once we have determined what is salvageable and what isn’t we begin removing non salvageable materials. Once we have removed all non. Salvageable materials Air Movers and Dehumidifiers are set up throughout the affected areas. Our job is to get your home healthy and ready for reconstruction.

When dealing with dirty water (sewage) we remove all building materials it has come into contact with. Once all affected building materials are removed we clean and disinfect all affected structure (subfloor, concrete, studs). When the home is cleaned and disinfected we begin the drying process with Air Movers, dehumidifiers, and a HEPA Air Scrubber to filter any airborne bacteria.

When you find a water leak its important to find the source. Sometimes you can stop the leak by simply turning a valve. In some cases you may need to shut off your main water line. Finding the source is key because it determines how we will treat your loss. We also have plumbers we can refer to help repair any damaged plumbing.

The longer the water sits the more secondary damage it causes. Even clean water losses left untreated can quickly turn into contaminated water causing more building materials to be removed. Also, when you do not report or take care of a water loss immediately to your insurance provider they may not cover your loss due to “negligence”.

When you have a sewage backup STOP using all water immediately. Continuing to use the water will cause more water to backup. Call us immediately and we can set you up with a preferred plumber to unclog your drain.

Yes, sewage can be very dangerous. It can cause you to experience vomiting and diarrhea when you come into close contact with it.

No, mold spores are all around us. When a mold test is done. A. comparison is done with outside air. As long as the air inside the home/structure is in the same range as the ambient air, the home is safe. The problem begins when the mold numbers are outside of the norm.

If you see mood but don’t smell it, it most. Likely means the mold has been there for a while and the around has dried on its own. The problem is if water affects that area again the mold already being there will speed up the damage.

We don’t personally perform mold test, due to it being a conflict of interest. We use a third-party company Rex Environmental.

We accept Checks and Card as payment.

When water gets under and in wood floors, the water will start being absorbed into the flooring. In some cases, we are able to put drying mats on set floors and pull the moisture out. If possible, all you need after is to sand them down and refinish the floor. In cases where too much water has been absorbed, we remove the flooring and dry the subfloor. Getting it ready for new flooring.

What Our Clients Are Saying

Kyle Casinelli Avatar
Kyle Casinelli
4/04/2020 - Google

Jesse was the most courteous, professional, and responsive subcontractor I have ever worked with. He was very nice and easy... read more

Chris Sandler Avatar
Chris Sandler
3/04/2020 - Google

Jesse at Alpha restoration was amazingly responsive and offered me a quote next day on a commercial mold remediation job.... read more

Simone P Avatar
Simone P
2/04/2020 - Google

Jesse and his team at Alpha went above and beyond to fix my mold issue. We had significant mold from... read more

Ann Marie White Avatar
Ann Marie White
12/04/2019 - Google

Alpha Restoration's entire team was amazing! Professional, quality work for a good value. The team was respectful, concerned,... read more

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